Waipapa Taumata Rau | The University of Auckland
The University of Auckland creates globally Transformative impacts through our distinctive strengths in world leading research, scholarship, teaching and collaborative partnerships, inspired by our unique position in Aotearoa New Zealand and the Asia-Pacific.
Our Alumni Relations and Development (ARD) office is an awarding winning team which forms the University’s centralised point of contact for philanthropic partners and for alumni and friends. Our team includes Development and Alumni Relations personnel and a range of staff to support them to connect and engage with alumni and donors.
Te Whiwhinga mahi | The opportunity
We are seeking to appoint a new Individual Giving Manager, known internally as Annual Giving Manager to manage a small team and lead our individual giving campaigns which include, email, direct mail, social media and phone appeals to our alumni and friends of the University.
Your role will be to develop and implement a coordinated, integrated and enduring Individual Giving Programme with the primary goal of increasing alumni participation and retention rates to increase philanthropic funds and build a pipeline of donors for major giving. The role includes the identification, cultivation, solicitation and management of our donor journey.
The University’s alumni network encompasses over 220,000 graduates spread across the Auckland region, throughout New Zealand, and around the globe.
You will spend the majority of your time running our regular campaigns. There are usually around three campaigns a year which involve the designing of the campaigns, writing of copy, marketing activities, coordinating with internal and external resources and ensuring that your projects are running on time and within budget.
You’ll also manage a Telephone Appeal Coordinator who is responsible for the operational management of our phone appeals which are staffed by a team of student callers and at peak times, will involve an extensive amount of recruitment activities and procedures.
When you are not running the operations of your campaigns and acting as a key point of contact for your team and the other teams within ARD, you will be involved in developing future strategies and plans for your area.
Some key responsibilities include:
- Lead the strategic development, planning, execution and evaluation of the fundraising appeals, including telephone appeals, with the aim of increasing donor numbers and building a pipeline to mid-level and major gifts.
- Run social media, email and direct mail appeals.
- Manage the Annual Giving operations to ensure effective and efficient delivery of the programme.
- Provide exceptional donor care in a donor journey programme for annual giving donors.
- Analysing and interpreting data to improve effectiveness and support decisions.
- Managing the annual giving budget
For more detailed information, please refer to the Position Description.
He kōrero mōu | About you
We’re looking for a high performing fundraiser with people management and hiring experience. Ideally, with demonstrable experience in direct mail fundraising campaigns and phone appeals, including confidence in creating and writing direct mail messages.
The successful candidate will hold a bachelor’s degree as a minimum, have a high level of proficiency in Raiser’s Edge (or similar database), be experienced in stewarding donors (donor care), and be collaborative, highly motivated, proactive, and comfortable acting as a creative for strategy and initial writing copy and programme designs.
The role requires someone with the ability to manage people, negotiate budgets and agree contracts. Your application will stand out if you have experience of working in a charity or philanthropic environment with clear examples of delivering successful appeals.
High-level communication ability is essential, with verbal, written and interpersonal skills integral to success in this role. We are hoping to find someone with an innovative approach and the confidence to bring fresh ideas into the University.
E rapua ana mātou | We are seeking
- Experience as a fundraiser, ideally within individual giving campaign management.
- A background in marketing and communications.
- Experience of managing a small team or managing another manager.
- Ability to work independently, handle multiple assignments, organise workflow, and meet deadlines.
- General knowledge of philosophical and practical bases of fundraising research methods.
- Strong copywriting skills.
Ngā āhuatanga kei a mātou | What we offer
We offer you more than just a job. We provide you the opportunity to be part of a dynamic, engaged and award-winning fundraising team.
We are proud of providing an environment that enables your natural abilities and rewards hard work. We provide benefits and support throughout your career that allow you to develop and grow.
We are committed to providing a supportive working environment through:
- A 37.5 hour work week.
- The option to have your superannuation matched at 6.75% via our two pension schemes.
- A competitive salary with five weeks annual leave. With the option to buy and sell additional leave.
- Flexible employment practices. Including partial working from home and adaptive working hours.
- A generous parental leave policy.
- An established internal mobility programme (Internal First) which offers our staff real options to change their career and try out new ways of working.
In addition, we offer career development programmes, discounted car parking, on site childcare options, leisure and recreation facilities, and a number of other discounted products and services.
For more information, please visit Staff Benefits.
Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of Sunday the 14th of May 2023 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
You can reach out to Neil Constable via neil.constable@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz
