Job description
RESPONSIBILITIES
- Handling arrivals, check-ins, departures for check-outs of all the hotel guests with friendly and professional manner.
- Responding promptly to all guests’ complaints and enquiries.
- Answering telephone calls, as well as screening and forwarding calls.
- Ensure reception area is tidy and presentable,
- Manage online and phone reservations
- Maintain updated records of bookings and payments
- Perform all other ad hoc tasks assigned by superior.
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REQUIREMENTS
- Malaysian Citizen
- Age between 19 to 36 years old.
- SPM or Diploma in related field
- Experience with hotel reservations software IDB, etc
- Must be able to speak and write in Bahasa and English
- At least 2 years experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Willing to work at The Grand Campbell Hotel, Jalan Dang Wangi Kuala Lumpur.
- Able to work under stress, tight dateline, able to work in team with minimum supervision.
- Must be willing to work on shift basis (morning, afternoon and night) and also extra time during high occupancy, weekend and Public Holidays.
Salary: RM2000.00 per month
Job Types: Full-time, Contract
Benefits:
- Health insurance
- Maternity leave
Schedule:
- Afternoon shift
- Early shift
- Night shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Dang Wangi: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Salary: From RM2,000.00 per month
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Overtime pay
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